Upon arrival at the airport lounge reception, present your digital QR entry pass alongside your valid boarding pass and international passport or national ID. The lounge staff will scan your access code directly from your smartphone screen or physical voucher for instant entry.

Most premium business lounge passes cover a continuous stay of up to 3 hours prior to your scheduled departure time. If you have an extended transit or layover, you can request an extension through our portal or select specialized extended-stay packages available in our lounge catalog.

Children under 2 years of age usually receive complimentary access when accompanied by a registered adult passenger. Children aged 2 and older typically require an individual booking pass. Please review the specific rules on each lounge card in our catalog for exact terminal policies.

Yes, all verified business lounges featured on Visa Airport offer dedicated luggage storage areas, coded lockers, and secure coat racks so you can relax, shower, or dine without handling heavy carry-on suitcases.

If airline schedules shift unexpectedly, lounge front-desk hosts accommodate passengers during flight delays subject to current hall capacity. For extended delays, our 24/7 client care support is reachable to help revalidate your access credentials without interruption.

Many international transit hubs operate 24-hour lounges featuring sleeping pods, quiet relaxation zones, and shower suites. Look for the 24/7 icon in our lounge listings to confirm operating hours matching your itinerary.

Lounges maintain a smart casual dress code. Entry requires sober conduct, proper footwear, and valid flight credentials. Lounges reserve the right to uphold a comfortable, calm workspace environment for all international business travelers.